At Claire Papers, we aim to provide timely and reliable shipping for all orders. Please review our shipping policy below to understand how we handle shipping and delivery.
1. Shipping Methods and Costs
- We offer standard delivery for all orders placed on our website.
- Shipping costs are calculated based on your location and will be displayed at checkout before you complete your order.
2. Order Processing Time
- All orders are processed within 1-2 business days after they are placed. Orders are shipped Monday through Friday, excluding weekends and holidays.
- If your order is placed during the weekend or a public holiday, it will be processed on the next available business day.
3. Delivery Time
- The estimated delivery time for your order depends on your location. Typically, delivery will take between 5 to 7 business days from the date the order is shipped.
- Please note that delivery times may vary based on your address and other factors such as weather, high demand periods, or logistical delays.
4. Shipping Areas
- At this time, we do not ship internationally.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s status and estimated delivery date.
6. Shipping Issues
If there is an issue with your order’s shipment, such as a delay, incorrect delivery, or lost package, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue as quickly as possible.
7. Delivery and Acceptance
- Please ensure that someone is available at the delivery address to accept the package. We only offer Cash on Delivery (COD), so payment will be due at the time of delivery.
- If the package is not accepted or there are issues with the delivery, we may not be able to process a return.
8. Contact Us
For any questions or concerns regarding shipping, please feel free to contact us at [email protected]. Our customer service team is here to assist you.